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AZGT
Solution Experts

  • Transform Hospitality & Tourism Operations with Smart Automation

    From room bookings to guest engagement, F&B to ticketing — run it all from one connected solution.

Industry Challenges We Help Solve

  • Rising operational costs and manpower dependency.

  • Fragmented systems for booking, F&B, HR, and marketing.

  • Poor visibility into customer journeys and revenue leakages.

  • Limited ability to upsell services during the guest stay.

  • Guest complaints and feedback not tracked effectively.

    • Our Solutions for Hospitality & Tourism

    Core Operation

    Room Booking & Hotel Management System

    streamline reservations, housekeeping, and check-ins

    Online Ticketing & Booking Platform

     integrated for tours, attractions, and events

    Visitor Management System

    track guests, enable upselling during their stay, and personalize experiences.

    Centralized Signage System

    digital displays updated in real time for promotions and guest info.

    Guest Engagement & Revenue Growth

    CRM & Guest Communication Hub

    personalized emails, WhatsApp, and in-app messages.

    Visitor Tracking System

    deliver personalized offers based on guest location inside the venue.

    Smart Upselling Tools

    promote shows, events, and tickets (fill empty seats dynamically).

    Social Media & Marketing Automation

    manage campaigns across multiple platforms with analytics.

    Food & Beverage (F&B) & Retail

    F&B Management System

    menu engineering, cost control, and real-time sales tracking.

    Inventory Management for Outlets & F&B

    revent stockouts and manage wastage.

    Vending Machines & Kiosks

    automate F&B and retail sales 24/7.

    Back-Office & Compliance

    HRM System

    manage recruitment, scheduling, and performance.

    CLM (Contract Lifecycle Management)

    handle vendor contracts and tenancy agreements.

    Maintenance Management System

    track issues, schedule repairs, and extend asset lifecycles.

    Accounting & Cost Control

    integrated financials with real-time reporting and forecasting.

    Analytics & Intelligence

    Power BI Dashboards

    unify KPIs from bookings, F&B, ticketing, HR, and guest engagement.

    Predictive Analytics

    forecast occupancy, demand, and sales.

    Performance Reports

    revenue by outlet, campaign effectiveness, guest satisfaction trends.

    Cut manpower costs by up to 25% with automation.

    Increase guest satisfaction with faster service and personalized engagement.

    Boost revenue per visitor with upselling and dynamic ticket sales.

    Improve operational efficiency across F&B, rooms, HR, and finance.

    Real-time insights into every department’s performance.

    Ready to Redefine Hospitality & Tourism Operations?

    Discover Hospitality Solutions

    Client Success Story: End-to-End Digital Transformation of a Major Attraction in the UAE

    The Challenge

    A leading family attraction in the UAE, managing both animal care and visitor services, faced growing complexity in operations.

    • Fragmented systems for HR, payroll, project management, and customer engagement created silos.

    • On-premises servers posed costly maintenance and rising security risks.

    • Manual sales channels, including outdated vending machines, lacked performance visibility.

    • Management lacked integrated analytics to see the bigger picture and make fast, data-driven decisions.

    The Solution

    AZGT led a comprehensive ERP-driven digital transformation project, covering both core operations and guest-facing services.

    • Human Resources & Payroll Automation → streamlined hiring, scheduling, payroll processing, and compliance.

    • Project Management Tools → improved planning and accountability across maintenance, events, and development projects.

    • CRM & Social Media Management → enhanced guest engagement and improved tracking of visitor campaigns.

    • Contract Lifecycle Management (CLM) → centralized vendor agreements, service providers, and compliance obligations.

    • Office 365 Integration → seamless collaboration, document sharing, and workflow automation across departments.

    • Cloud Migration → all company data securely migrated from on-premises servers to cloud platforms, significantly reducing IT costs while improving security and scalability.

    • Next-Gen Vending Machines → automated retail and F&B sales with real-time sales reporting, reducing manpower needs and waste.

    • Business Analytics Dashboards → advanced Power BI dashboards built to cover HR, finance, sales, visitor engagement, maintenance, and procurement — giving leadership a 360° real-time view of operations.

    The Results

    • Reduced IT costs by 35% through cloud migration and retirement of on-prem infrastructure.

    • Improved efficiency in HR & payroll with faster onboarding and accurate automated payroll.

    • Boosted F&B and retail sales tracking through vending machine reports and inventory insights.

    • Management dashboards enabled faster, data-driven decisions across all departments.

    • Improved visitor engagement and communication, resulting in higher satisfaction scores.

    • Enhanced data security and compliance with enterprise-grade cloud solutions.

    Let’s build unforgettable guest experiences while cutting costs — book your free consultation today.

    Book a Free Consultation